We opened our doors in 2006 with one simple mission: Use technology to help people participate in recreation activities more often, in more places and with more enjoyment. Instantly it became a labor of love. 

 

PLAYERSPACE exists to help people live healthier, more enjoyable lifestyles by enabling those who run physical and educational activities to operate optimally through the utilization of our best-in-class, cloud-based software system. Some of the largest non-profit organizations in the world rely on PLAYERSPACE to provide convenience and communication to their millions of sports, swim, camp, gymnastic, child care, exercise and volunteer programs.  

Located in Wrightsville Beach, NC, we maintain and promote an environment consistent with empowerment, care and work/life balance. We hope you consider joining our small, versatile, passionate and fun team.

Current Open Positions:

Customer Success Specialist
Full Stack Developer
Technical Support Engineer

Customer Success Specialist

By joining PLAYERSPACE as a Customer Success Specialist you: 
 

  • Have a strong desire to drive issue resolution and customer satisfaction 

  • Embrace the position as an opportunity to advance with our rapidly growing company 

  • Enjoy problem solving, teamwork, and collaboration among different departments 
     

Minimum Requirements: 
 

  • Bachelors Degree 

  • Previous Experience in a Customer Support/Service Position 

  • Desire to drive customer satisfaction and success 

  • Detail oriented and analytical  

  • Demonstrates resiliency and strong problem solving skills   

  • Proficient in Microsoft Office software 
     

Preferred Requirements:  
 

  • Experience in the Sports, Recreation, Fitness, or Youth Development field 

  • Bachelors Degree in Recreation, Sport Leadership and Tourism Management 
     

Job Responsibilities:  
 

  • Manage Customer Inquiries, Requests & Issues  

  • Product Education and Training  

  • Responsible for integrity of data concurrent with PLAYERSPACE KPIs 

  • Product Troubleshooting & Resolution  

  • Identify new product needs and advocate them internally 

  • Research support tickets and bugs in an effort to resolve them quickly and permanently and/or determine their root cause 

  • Work with the Technical Support Engineer to maintain accurate PLAYERSPACE help content and website  

  • Work to achieve customer satisfaction by managing to key performance indicators  

  • Work with the programming team to resolve support tickets, bugs, and feature requests 


Compensation: 
 

  • Full-time employment and compensation package including competitive base salary and bonus. 

  • Comprehensive benefits including medical, vision, & 401(k). 

  • Paid vacation, holidays, and personal time. 


Job Type: Full-time 

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Full Stack Developer

By joining PLAYERSPACE as a Full Stack Developer you will: 
 

  • Need to create and improve software applications for human situations so that true process innovation occurs 

  • Commitment to excellence and solution-oriented attitude 

  • Desire for continued professional growth 

 

Requirements: 
 

  • B.S. in Computer Science or similar field 

  • 3+ years of professional software development/full stack experience in a JAVA-based language 

  • Experience developing in Cold Fusion or desire to learn Cold Fusion 

  • API design, development, and implementation (OAuth, Swagger, SAML, SSO) 

 

Bonus Skills:
 

  • Database modeling and design 

  • Multi-language build system development and maintenance 

  • Mobile Application Development/iOS/Android 

  • UI/UX Design, Architecture and Implementation 

 

Compensation: 
 

  • Full-time employment and compensation package including competitive base salary and bonus. 

  • Comprehensive benefits including medical, vision, & 401(k). 

  • Paid vacation, holidays, and personal time. 

 

Job Type: Full-time 

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Technical Support Engineer

By joining PLAYERSPACE as a Technical Support Engineer you: 
 

  • Have a strong desire to drive issue resolution and customer satisfaction 

  • Embrace the position as an opportunity to advance with our rapidly growing company 

  • Enjoy problem solving, teamwork, and collaboration among different departments 
     

Minimum Requirements:
 

  • 4 Year College Degree 

  • Advanced Knowledge of Microsoft Excel 

  • Passion for the Sports, Recreation, Fitness, or Youth Development field 
     

Preferred Requirements:  
 

  • Experience in a technical support / technical engineering role with project management experience 

  • Experience in the Sports, Recreation, Fitness, or Youth Development field 
     

Job Responsibilities:  
 

  • Work with the Customer Success Team to maintain accurate PLAYERSPACE help content and website  

  • Responsible for integrity of data concurrent with PLAYERSPACE KPIs 

  • Communication with customers on program entry timeline and completion 

  • Research support tickets and bugs in an effort to resolve them quickly and permanently and/or determine their root cause 

  • Work with the Customer Success and Training teams to communicate ticket resolution and status to customers and internal constituents 
     

Compensation: 
 

  • Full-time employment and compensation package including competitive base salary and bonus. 

  • Comprehensive benefits including medical, vision, & 401(k). 

  • Paid vacation, holidays, and personal time. 


Job Type: Full Time 

Inquire About This Position